Retail OS for Kenyan shops

Tawala biashara yako bila stress

One place for sales, stock, staff, and store credit — so you close the day knowing what left the shelf, what was paid, and what is still owed. Built for minimarts, chemists, and growing retail.

14 days free · No card required · Cancel anytime

Plans from KSh 1,490/month after trial. Compare plans

  • Built for Kenyan retail
  • Cash · M-Pesa · store credit
  • Phone or PC — no till required
  • 14-day free trial

Built for owners who run the floor

  • Minimarts & dukasFast till, stock that matches the shelf
  • PharmaciesAccountable sessions and tighter inventory
  • Growing multi-branchOne organisation, many counters

Why shop owners choose Tawala

Not another generic spreadsheet — a counter-first system for how Kenyan retail actually works.

  • Built for Kenyan retail reality

    M-Pesa-ready checkout, store credit (deni), multi-branch when you grow, and language that matches how shops actually run.

  • Less paper, fewer arguments

    One system for sales, stock, and staff activity so owners stop reconciling three notebooks at night.

  • Start in minutes, not a project

    14-day trial, no card up front. Add products, set PINs, and take the first sale the same day.

What you get on the floor

Clear jobs for the till, the stockroom, and close of day.

  • Checkout that matches the counter

    Cash, M-Pesa, and store credit in one flow — on the phone you already use. No bulky till required.

  • Stock that matches the shelf

    Every sale reduces inventory automatically. Low-stock alerts and simple counts catch shrink before month-end surprises.

  • Know who did what

    Shared devices with personal PIN sessions so discounts, voids, and sales are attributable — useful for coaching, not just blame.

  • Profit you can trust at close of day

    See net that accounts for stock movement and open credit — not only what is left in the drawer.

Why not stay on paper?

Most shops already “have a system.” Tawala replaces the fragile ones.

  • Exercise book or Excel

    Today: Sales in one place, stock in another, credit in your head — night-end math and missing stock.

    With Tawala: Tawala keeps till, shelf, and deni in one system so close of day is a report, not a fight.

  • Imported POS kits

    Today: Hardware lock-in, foreign support hours, and features aimed at big chains — not a single minimart.

    With Tawala: Browser-based on the phone you already own. Cash, M-Pesa, and store credit without a project team.

  • “We’ll fix it later”

    Today: Leakages and open credit only show up at month-end — when the money is already gone.

    With Tawala: Live stock and open-credit totals so you act the same week, not next month.

Live in three steps

From sign-up to first sale without a long setup project.

  1. 1

    Create your account

    Name and email — about two minutes.

  2. 2

    Start the free trial

    14 days on Ndovu. No credit card.

  3. 3

    Run the shop

    Add stock, staff PINs, and sell.

Questions owners ask

What is Tawala?
Tawala is retail software for Kenyan shops — a POS and back office for sales (cash, M-Pesa, store credit), inventory, staff activity, and daily profit. It runs in the browser on phones, tablets, and PCs.
How much does Tawala cost?
Plans start at KSh 1,490 per month. Self-serve trial is 14 days on Ndovu with no credit card required. You can upgrade or cancel before the trial ends.
Can I use Tawala on my phone?
Yes. Android, iPhone, tablet, or PC. No special barcode hardware is required to start — optional scanners work when you are ready.
How does Tawala help with stock losses?
Stock updates when you sell, so the system quantity should match the shelf. You can run simple counts, see differences, and investigate shortages early — instead of discovering missing stock only at month-end. PIN sessions show who was on the till when issues happened; they support investigation, they are not a magic anti-theft device by themselves.
Does Tawala support M-Pesa and store credit?
Yes. Record cash, M-Pesa, and customer credit (deni) at checkout. Open credit stays visible so you can collect later and still see real exposure.
Can I manage more than one shop?
Yes. Ndovu and above support multiple branches under one organisation, with a shared team and per-branch stock and sales.

Tawala biashara yako bila stress

14-day trial · No credit card · Built for Kenyan retail